Privacy policy

What we collect

When you place an order or send an inquiry we collect the details you provide: name, email, phone, shipping or project address, project descriptions, and any photos you upload. Payment details are entered directly with our payment processor, Shopify, and never touch our servers.

How we use it

• To make, ship, and support your order, or to schedule and prepare for an installation visit.
• To reply to your questions and send you a digital mockup or quote you requested.
• To send order confirmations and tracking updates.

We do not sell or rent personal information, and we do not send marketing email without your consent.

Service providers

We use Shopify for the catalog and payments, an email service to deliver inquiry and order notifications, and a hosting provider to serve this website. Each processes data only as needed to provide their service.

Retention and your rights

Order records are kept as required for tax and warranty purposes. Inquiry details are kept while we work on your project. You can request a copy of, correction to, or deletion of your information at any time by emailing info@biscaynebotanicadecor.com.

Contact

Biscayne Botanica Decor, Miami, Florida. info@biscaynebotanicadecor.com, +1 (754) 343-1848.